Warranty and Service

(MN Statute 327a)

All Michael Lee Homes homes are covered under out 1-2-10 new home warranty which includes: a one-year craftsmanship warranty, a two-year mechanical warranty, and a ten-year structural warranty.

In Case of Emergency: All emergency numbers are listed on the major mechanical appliances in the mechanical room. Our mechanical partners have emergency contact lines to help you 24 hours a day, 7 days a week.

Although we use the best materials and follow industry leading installations, many of these products are “maintenance free”, however, the home itself is NOT. Every home requires normal upkeep and maintenance as a homeowner.

Note: Improper maintenance or operation or any damage caused by the homeowner or made worse by negligence is excluded from warranty.

Craftsmanship •  Mechanical  •  Structural

Craftsmanship Warranty

One-Year

One-year warranty covers Craftsmanship. This includes materials, workmanship, and craftsmanship defects.  These items are covered and be in compliance with building standards and minimum performance standards as outlined by the Builders Association of the Twin Cities (BATC).

Example: Drywall cracks and screw “nail” pops. This is the most common item that needs addressing at the one year and is expected. Due to season changes in our climate your home will go through different humidity changes in its first year and these will occur.

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Mechanical Warranty

Two-Year

Two-year warranty covers Mechanical(s). This includes equipment in the mechanical room: furnace (HVAC), air conditioner (HVAC), and electrical plumbing systems. Each one of these systems should be performing at manufacture specifications and minimum performance standards as outlined by the Builders Association of the Twin Cities (BATC).

  • Plumbing
  • Electrical
  • Heating/Cooling (HVAC) Systems
11688 33rd St-Style 1-0005

Structural Warranty

10-Year

Ten-year warranty covers structural. This is defined as MAJOR CONSTRUCTION DEFECTS means damage to the “load-bearing” function of the home which the home becomes unsafe, unsanitary, or otherwise unlivable.

Load-bearing components may include but are not exclusive to: footings and foundations, beams, girders, lintels, load bearing walls and partitions, floor systems, and roof trusses.

Damage to nonload-bearing portions of the home may be covered by the one-year craftsmanship warranty but do not constitute a major structural defect.

Vendor Direct Warranty

Industry Leading and Dedicated Support Staff
JON

Jon LeRoux

Customer Care Coordinator

Warranty Request

Please push the button below to log into BuilderTREND™, clicking the WARRANTY tab to submit any warranty requests. One of our team members will be in contact with you as soon as possible.